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主讲名师：孙家晨，1996年毕业于清华，曾三次获得校一等奖学金及汽车工程及自动化控制双学士学位。多年海外生活及工作背景，曾担任世界500强公司高层管理。熟悉美国、德国、新加坡教学模式。有自主创业经历，曾担任北京新东方及上海新东方托福、雅思主讲老师。TOEFLGREGMATIELTS接近满分！！
采用清华教材，酒店英语框架体系如下：
Modern hotel service English1. Front desk servicea. check-inb. complains and on the guest’s request2. reservation desk servicea. room reservationsb. revising the reservation3. concierge desk servicea. luggage serviceb. car reservation service4. cash desk servicea. foreign currency exchangeb. check-outc. solving problems with the bill5. telephone desk servicea. telephone operatorb. other service (leaving message, wake-up call etc.)6. housekeeping servicea. chamber servicesb. room servicec. maintenance service7. restaurant servicea. table reservationb. greeting the guestsc. taking ordersd. service during the meale. setting accounts8. bar servicea. general servicesb. dealing with complaints and a Drunken guest9. business center servicea. secretarial serviceb. fax sending and receivingc. ticket bookingd. entrusted services10. health & recreation center servicea. body care servicesb. bathing servicesc. entertaining services11. convention & exhibition center servicea. convention serviceb. exhibition service12. shopping service3a. recommending the article for the guestb. displaying the articles for the customer to choose13. other servicesa. lost and found serviceb. depositing servicec. tourism serviced. babysitting service 本课程名称：三亚导游英语、现代酒店英语培训
神州培训网三亚英语零起点培训频道是*的三亚英语零起点培训信息发布查询平台！神州培训网汇集*的三亚导游英语、现代酒店英语培训培训学校，供您多比较，再选择！ |
