【常州英语培训】没什么了不起！送给海淘菜鸟的英文邮件模板

 想要海淘英语不好也没关系！常州英语培训小编总结了下面的文案，小伙伴们可直接与海淘网站客服沟通，不怕表达不清啦~

账号登录出现问题时

Hi there, Myaccount is e****@gmail.com（账号邮箱）, but I couldn't log in with my password and the error message was“Please enter the correct password”(错误提示语). Would youplease help check my account and confirm my registration status？ Thanks. （此封邮件最好是用帐号邮箱写给客服）

催促网站发货

Hi there, I placedan order with No. 11*****006（订单号） on March 1, 2015（订单日期）, receiving the orderconfirmation e-mail later in the same day. But I notice the status of the orderis still 'in process'（发货状态） today. Since you promise todeliver the order within 3 days(网站发货时效) on the website,I kindly request if you could accelerate the processing so that the order willbe delivered ASAP. Thanks.

询问快递单号

Hi there, I placedan order with No. 11*****006（订单号） on March 1, 2015（订单日期）. May I have thetracking number of it? Thanks.

因Billing address不对被砍单（此条适用于网站本身接受中国卡）

Hi there, thankyou for your information. Actually I used China visa/master/AE credit card（支付时用的银行卡的类型） to pay for this order.But unfortunately, since the option “china” is unavailable on your websitewhile choosing country, I couldn’t enter my actual billing address. And I canoffer the right one to you for correction. Here is my billing address: Room **,NO.X, XX Road** District, Shanghai China Anything you need me to do further, please contactme.

要求退回价格差

Hi there, My ordernumber is 11*****006（订单号）. The item XXX(商品名称) was $20（下单时的价格）and it is $15（现在的价格） now so I stronglyrequest price match, which is $5（差价）. Please refund thedifference to my original credit card. Thanks.

没收到货，但已显示收货

Hi there, My ordernumber is 11*****006（订单号）. I haven’t received the order but the status on your website is“delivery completed”(订单状态) already. I don’t know what’sgoing on about it. Please check it and reply to me ASAP! Thank you!

申请退货

Hi there, My ordernumber is 11*****006（订单号）, which was placed on March 1, 2015（订单日期）.Ireceived it yesterday(收货时间) but I can’t accept itbecause it looks used(退货理由). Can you offer me freeshipping label to return it? Thanks.

申请换货

Hi there, My ordernumber is 11*****006（订单号）, which was placed on March 1, 2015（订单日期）.Ireceived it yesterday（收货时间） but the XXX does not work(换货理由). I would like to exchange for one that works. Can you offer mefree shipping label to exchange it? Thank you for all your help.

沃尔得国际英语常州中心

精彩英文语录、最新实事、前沿学习方式、学校最新动态...总有一个是你想要的，喜欢就来关注吧！